Social Management
Communication in crisis in the construction sector
The construction sector is subject to the occurrence of situations that may affect the stability of the organizations involved in it, known as crisis situations (for example, accidents, unintended impacts on the environment, etc.).
These situations can affect the work environment (increase of uncertainty and, therefore, reduction of productivity), as well as the image, credibility and confidence of the organization towards clients, allies and public opinion in general.
Therefore, we provide our clients with technical assistance and support for the definition of policies to:
- Identify the signs of crisis.
- Prevent the crisis through available channels of information.
- Manage the crisis through the proper use of communication tools.
- Regain control of the situation.
- Extract lessons learned from the situation experienced. Considering, in addition, the responsible and estimated times.
As part of this service, we also provide training in media management for the organization’s spokesperson team.